A question, a bug, an idea. Write to support@linoclass.ca. A real person answers, usually the same day on weekdays, and within 2 business days at most.
Before you write
- You are a teacher and cannot sign in: use "Forgot password" on app.linoclass.ca/login. The code arrives by email within a minute. Check your junk folder.
- You are a parent: your access comes through the link your child's teacher sent you. If the link expired, ask the school to send a new one. LinoClass cannot link you to a child without that invitation.
- You are a student: ask your teacher for the classroom QR code.
What to include
- The email of your LinoClass account.
- The device and browser, or "iPhone app" or "iPad app".
- What you did, what you expected, what happened. A screenshot helps a lot.
Never send a password by email. We never ask for one.
Your data and your rights
To request access, correction or deletion of a student's data, write to privacy@linoclass.ca. Written answer within 30 days, as Law 25 requires. Details are in the privacy policy.
To delete your teacher account, open Settings in the web app, then Delete my account. Deletion takes effect within 30 days and you receive a confirmation by email.
Contact details
Lino Ti Inc.
Email: support@linoclass.ca
Postal address: 1235 Notre-Dame St W, Unit 187, Montreal, QC H3C 0B1
This page also exists in French: linoclass.ca/support.