The 30-second version. LinoClass collects only what's needed to run the classroom (student first name, parent email, portfolio content). Data is hosted in Quebec, Canada. No advertising, no resale, no behavioural tracking. Parents can request access, correction, or deletion of their child's data at any time. Written response within 30 days, in compliance with Quebec's Law 25 and Canada's PIPEDA.
1. Who we are
LinoClass is operated by Lino Ti Inc., a corporation incorporated in Quebec, Canada. This document describes how we collect, use, share, and protect personal information processed through our web application (linoclass.ca, app.linoclass.ca, api.linoclass.ca).
2. Information we collect
2.1 Teacher account
- Email address (for account creation and notifications)
- First and last name (visible to your students and parents)
- Class name and grade level (to organize the portfolio)
- Language preferences (French or English)
2.2 Students
- First name (and, if you enter it, last name or initial)
- Random internal identifier for QR code login
- Portfolio content you or the student creates: photos, videos, audio, drawings, learning artifacts
- An avatar photo or image, if you choose one for the student
- Recognition points, if the teacher uses that feature: the action noted (an encouragement) or the reminder given, with the wording the teacher writes herself, a weighted value (for example +1, +5 or +10 for an encouragement; −1, −5 or −10 for a reminder) and the date. Point redemptions are recorded as well: a student can spend points on a classroom privilege the teacher has defined, or on a freeform exchange for which the teacher enters the amount and, if she wishes, a comment. Each action and each redemption is kept as a separate event rather than as a bare total, so that any number can be explained by the list that produced it. This information is never shared with a third party, used for marketing, or fed into model training
- No password, no address, no date of birth, no school file number
Who sees the points. The teacher, and the people who collaborate on her classroom, see every event. The student sees, in a "My points" section, their balance, their encouragements and the privileges on offer; a reminder lowers the balance but is never shown to the child. Parents do not see points in the app; their rights remain intact: on written request (section 7), a parent can obtain the full list of events concerning their child. The teacher can choose to display the classroom's totals (for example on a classroom board); that display is under her control, and the order is alphabetical by default rather than a ranking. Points are hosted in Quebec like the rest of the database (section 3), and deleted with the student's record.
2.3 Parents
- Email address (for magic link login and weekly digest)
- First name (optional, visible to teachers)
- Notification preferences
- Comments left on classroom announcements
- Documented parental consent (date, content accepted)
2.4 Technical data
- IP address, used in the moment to rate-limit requests and detect abuse. It is not stored in our database.
- Browser and operating system type
- Server technical logs (timestamps, response codes, duration). They rotate automatically and are not kept long term.
What we do NOT collect: no advertising pixels, no behavioral analytics tools (no Google Analytics, no Meta Pixel, no TikTok Pixel, no Mixpanel), no third-party tracking cookies, no biometric data. We use a single web statistics tool, self-hosted by us in Quebec: it counts page views, referrers and device type, with no cookie, no advertising identifier and no individual profile. The statistics are aggregated and cannot identify you from one visit to the next.
3. Hosting and data location
LinoClass data is hosted in Quebec, Canada, on dedicated infrastructure rented from a provider bound by contract.
Specifically:
- Database (accounts, classrooms, students, announcements, messages): Quebec
- Portfolio files (photos, drawings, video, audio): Quebec
- Application and processing: Quebec
Some technical providers may process a limited subset of information outside Quebec: email delivery (the recipient's email address and the message content) and network protection (IP address). No portfolio content and no database leaves Quebec. These providers are bound by contract, may not use the information for their own purposes, and an up-to-date list is available on request at privacy@linoclass.ca.
Lino Ti Inc. maintains a written agreement with each of these providers governing the processing of personal information. A copy is available on request at privacy@linoclass.ca.
4. Use of data
We use collected information solely for:
- Operating the service (displaying portfolio, sending digests, processing payments)
- Communicating with you about your account (important changes, security issues)
- Detecting and preventing abuse (rate limits, fraud detection)
- Improving the service (aggregated, anonymous usage analysis without individual identification)
- Sending you the newsletter, only if you consented to it. That consent is separate from classroom notices. You can withdraw it in your settings without losing anything in the service.
- Meeting our legal obligations (Law 25, PIPEDA, legally valid requests from public authorities)
We sell no data. We share no data for advertising purposes. We train no AI models on student or parent data.
5. Sharing with third parties
LinoClass uses a minimal number of subprocessors. Complete list:
- OVH (Beauharnois, Quebec, Canada). Primary subprocessor for hosting, database, media storage and backups. Student photos, drawings and work reside on this infrastructure, in Quebec. OVH data protection.
- Cloudflare Inc. (US). DNS service and delivery of transactional emails (magic links, invitations, verification codes). Email addresses and first names only, no portfolio content. Cloudflare privacy policy.
- Stripe Inc. (US and Canada). Payment processing for subscriptions. No student data is shared with Stripe; only billing information for the teacher or school. Stripe privacy policy.
No other third party receives data. No data is shared with data brokers, advertising agencies, or tracking platforms.
6. Data retention
- Active accounts: retained as long as the teacher or school uses the service.
- Inactive accounts: we do not delete an account automatically for inactivity. Nothing disappears unless you ask for it. You can request deletion at any time (section 7), and we carry it out within 30 days.
- Portfolio content: retained for as long as the teacher's account exists. There is no automatic expiry at the end of the school year. Parents can export their child's portfolio at any time, and can request its deletion at any time.
- Technical logs: automatic rotation, not kept long term.
- Deletion requests: executed within 30 days of receipt. Backups rotate continuously and stop holding the deleted data shortly after. They are kept in Quebec, like everything else.
7. Your rights
Under Quebec's Law 25 (Act to modernize legislative provisions respecting the protection of personal information) and PIPEDA (Personal Information Protection and Electronic Documents Act), you have the right to:
- Access the personal information we hold about you or your child
- Correct any inaccurate or incomplete information
- Request deletion of your data or your child's data
- Request a copy of your child's personal information, on written request
- Withdraw consent at any time (withdrawal does not affect the legality of past processing)
- File a complaint with the Commission d'accès à l'information du Québec (CAI) if you believe we have not respected your rights: cai.gouv.qc.ca
To exercise any of these rights, write to privacy@linoclass.ca. Our designated privacy officer (RPI) will respond in writing within 30 days of receiving your request, in accordance with section 32 of the Act respecting the protection of personal information in the private sector (CQLR, chapter P-39.1).
8. Children under 14
LinoClass is designed for students ages 5 to 8 in a school context. Parental consent is mandatory before any information about a student is collected.
The teacher collects that consent using the tool we provide, before adding the child, and determines what information is entered. We provide the tool, host the information in Quebec, and process it in accordance with this policy.
Your rights do not depend on that allocation. You may write to privacy@linoclass.ca at any time to access your child's information, have it corrected, request its deletion, or withdraw your consent. You may also contact the Commission d'accès à l'information du Québec.
Where a school or a school service centre contracts LinoClass, the public body remains the holder of the information (s. 67.2 of the Act respecting Access to documents held by public bodies), and you may also contact its access to information officer.
The student does not have an autonomous account in the classical sense (no password, no personal email address). All login is done via the class QR code under teacher supervision.
9. Cookies
LinoClass uses only cookies strictly necessary for service operation (authentication session, language preference). No advertising cookies, no tracking cookies, no third-party cookies.
10. Changes to this policy
We may modify this policy to reflect changes in service or legal requirements. In case of material changes, we will notify you by email and via a banner on your dashboard at least 30 days before the effective date. The "last updated" date at the top of the document indicates the current version.
11. Contact and Privacy Officer (RPI)
For general inquiries (not Law 25-related rights), write to support@linoclass.ca.
This privacy policy is written in Canadian French as the official reference language. The French version is available at linoclass.ca/privacy. In case of interpretation discrepancy, the French version prevails.